SaaS EU Degradation - Missing new sessions on Dashboard

Incident Report for Incode

Resolved

This incident has been resolved.
Posted Jan 21, 2026 - 12:54 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jan 21, 2026 - 12:10 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Jan 21, 2026 - 11:41 UTC

Investigating

We are currently investigating this issue.
Posted Jan 21, 2026 - 11:40 UTC
This incident affected: Incode Omni (Omni EU).