All Systems Operational

Incode Omni Operational
90 days ago
99.99 % uptime
Today
Omni Australia Operational
90 days ago
100.0 % uptime
Today
Omni US Operational
90 days ago
99.96 % uptime
Today
Omni EU Operational
90 days ago
100.0 % uptime
Today
Omni Demo Operational
90 days ago
100.0 % uptime
Today
Omni Canada Operational
90 days ago
100.0 % uptime
Today
Omni Middle East Operational
90 days ago
100.0 % uptime
Today
SOR Data Sources Operational
90 days ago
100.0 % uptime
Today
México - CURP validation Operational
México - INE Facial Government Validation Operational
Argentina Government Validation Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Aug 8, 2026

No incidents reported today.

Aug 7, 2026

No incidents reported.

Aug 6, 2026

No incidents reported.

Aug 5, 2026

No incidents reported.

Aug 4, 2026

No incidents reported.

Aug 3, 2026

No incidents reported.

Aug 2, 2026

No incidents reported.

Aug 1, 2026

No incidents reported.

Jul 31, 2026

No incidents reported.

Jul 30, 2026

No incidents reported.

Jul 29, 2026

Resolved - This incident has been resolved. The face recognition service is fully operational and we have confirmed normal performance through monitoring. Thank you for your patience throughout this incident.
Jul 29, 15:39 UTC
Monitoring - A fix has been implemented and we have confirmed that the face recognition service is now working as expected. We are continuing to monitor the situation closely to ensure full stability. We will provide a final update once we're confident the issue is fully resolved.
Jul 29, 14:58 UTC
Update - We are still investigating the root cause of this issue and continuing to work toward a resolution. We will share our next update within 30 minutes. Thank you for your patience.
Jul 29, 14:37 UTC
Investigating - We are currently investigating an issue affecting the face recognition service in our Canada SaaS environment. Some requests may be failing or returning errors. Our engineering team is actively investigating and working on a fix. We will provide updates as more information becomes available
Jul 29, 14:19 UTC

Jul 28, 2026

No incidents reported.

Jul 27, 2026

Resolved - This incident has been resolved.
Jul 27, 18:31 UTC
Monitoring - We are seeing signs of recovery, latency levels going back to normal.
Jul 27, 18:04 UTC
Investigating - We are currently investigating the issue
Jul 27, 17:58 UTC

Jul 26, 2026

No incidents reported.

Jul 25, 2026

No incidents reported.