Error 500 on /omni/process/face endpoint

Incident Report for Incode

Resolved

This incident has been resolved.
Posted Aug 25, 2025 - 12:51 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Aug 25, 2025 - 11:12 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Aug 25, 2025 - 11:06 UTC

Investigating

We are currently investigating this issue.
Posted Aug 25, 2025 - 11:05 UTC
This incident affected: Incode Omni (Omni US).