Elevated number of errors faceDB

Incident Report for Incode

Resolved

This incident has been resolved.
Posted Sep 15, 2026 - 10:15 UTC

Identified

A recent infrastructure change caused a temporary service disruption. Recovery is underway, and some users may continue to experience intermittent issues.
Posted Sep 15, 2026 - 09:06 UTC

Investigating

We are currently investigating an issue regarding the elevated number of errors in faceDB.
Posted Sep 15, 2026 - 08:47 UTC
This incident affected: Incode Omni (Omni US).