New sessions not appearing in SaaS EU dashboard

Incident Report for Incode

Resolved

This incident has been resolved.
Posted Apr 30, 2026 - 11:52 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Apr 30, 2026 - 11:39 UTC

Investigating

New sessions are not showing up in the dashboard on the SaaS EU environment. We are investigating.
Posted Apr 30, 2026 - 11:29 UTC
This incident affected: Incode Omni (Omni EU).