New sessions not showing on the dashboard

Incident Report for Incode

Resolved

This incident has been resolved. All sessions are now visible on the SAAS US dashboard.
Posted Jul 04, 2026 - 11:14 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jul 04, 2026 - 10:41 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Jul 04, 2026 - 10:36 UTC

Update

We are continuing to investigate this issue.
Posted Jul 04, 2026 - 10:09 UTC

Investigating

We are currently investigating this issue.
Posted Jul 04, 2026 - 09:33 UTC
This incident affected: Incode Omni (Omni US).