SMS Notifications Outage

Incident Report for Incode

Resolved

This incident has been resolved.

Posted Feb 23, 2026 - 16:29 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Feb 23, 2026 - 16:13 UTC

Update

We are continuing to work on a fix for this issue.

Posted Feb 23, 2026 - 15:57 UTC

Identified

We are currently experiencing a service disruption affecting SMS delivery across our platform. This issue was identified on February 23, 2026.

Our engineering team has identified the root cause and is actively working to restore SMS service. We are treating this as a high-priority incident and have mobilized our emergency response team to resolve the issue as quickly as possible.

Posted Feb 23, 2026 - 15:24 UTC

Investigating

We are currently investigating this issue.

Posted Feb 23, 2026 - 15:16 UTC

This incident affected: Incode Omni (Omni US).