SAAS US DB connection issues

Incident Report for Incode

Resolved

We are continuing to monitor for any further issues.
Posted Jan 16, 2026 - 19:04 UTC

Update

We are continuing to monitor for any further issues.
Posted Jan 16, 2026 - 18:58 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jan 16, 2026 - 18:57 UTC

Investigating

We are currently investigating this issue.
Posted Jan 16, 2026 - 18:51 UTC
This incident affected: Incode Omni (Omni US).