All Systems Operational

Uptime over the past 90 days. View historical uptime.
Incode Omni Operational
90 days ago
99.99 % uptime
Today
Omni Australia Operational
90 days ago
100.0 % uptime
Today
Omni US Operational
90 days ago
99.94 % uptime
Today
Omni EU Operational
90 days ago
100.0 % uptime
Today
Omni Demo Operational
90 days ago
100.0 % uptime
Today
Omni Canada Operational
90 days ago
100.0 % uptime
Today
Omni Middle East Operational
90 days ago
100.0 % uptime
Today
SOR Data Sources Operational
90 days ago
100.0 % uptime
Today
México - CURP validation Operational
México - INE Facial Government Validation Operational
Argentina Government Validation Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Aug 25, 2026

No incidents reported today.

Aug 24, 2026

Increased Latency
Resolved - Latency back not to normal levels. We are closing the incident.
Aug 24, 19:32 UTC
Update - Latency is decreasing. We are still monitoring.
Aug 24, 19:23 UTC
Update - We still see some increased latency, continuing to monitor the situation.
Aug 24, 18:58 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 24, 18:36 UTC
Identified - The issue has been identified and we are working on the fix.
Aug 24, 18:33 UTC
Investigating - We are currently investigating this issue
Aug 24, 18:14 UTC

Aug 23, 2026

No incidents reported.

Aug 22, 2026

No incidents reported.

Aug 21, 2026

No incidents reported.

Aug 20, 2026

No incidents reported.

Aug 19, 2026

No incidents reported.

Aug 18, 2026

Selfie submission issues
Resolved - This incident has been resolved.
Aug 18, 16:22 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 18, 16:04 UTC
Investigating - We are currently investigating this issue.
Aug 18, 15:46 UTC

Aug 17, 2026

Increased Latency
Resolved - This incident has now been resolved.
Aug 17, 16:30 UTC
Monitoring - A fix has been implemented, and latency is back to normal levels. We will keep monitoring the situation.
Aug 17, 16:22 UTC
Identified - Root cause has been identified and our team is working on a fix.
Aug 17, 16:08 UTC
Investigating - We are currently experiencing increased latency on our platform. Our team is investigating the issue.
Aug 17, 15:49 UTC

Aug 16, 2026

No incidents reported.

Aug 15, 2026

EU environment elevated number 500 Internal Server Error
Resolved - Error rates have remained at normal levels for 30 minutes following the deployment of the fix, and we consider this incident fully resolved. All services are operating normally. A detailed root cause analysis (RCA) will be shared with affected customers within 72 business hours. Thank you for your patience!
Aug 15, 14:35 UTC
Monitoring - A fix has been deployed and we are seeing a steady decline in error rates. We are continuing to monitor the system closely to confirm full recovery before marking this incident as resolved. The next update will follow within 30 minutes.
Aug 15, 14:02 UTC
Update - Our engineering team has identified the root cause of the issue and is actively working on a resolution. Some sessions may continue to experience degraded performance while the fix is being applied. We will post the next update within 30 minutes, or sooner if the status changes. We apologize for the inconvenience.
Aug 15, 13:50 UTC
Identified - SaaS EU is experiencing intermittent failures in the Google OCR dependency. Google OCR service receives empty responses, resulting in HTTP 500 from /omni/add/front-id/v2.
Aug 15, 12:43 UTC
Investigating - We are currently investigating an issue regarding an elevated number of "500 Internal Server Error" errors regarding /omni/add/front-id/v2 endpoint.
Aug 15, 11:05 UTC

Aug 14, 2026

No incidents reported.

Aug 13, 2026

No incidents reported.

Aug 12, 2026

No incidents reported.

Aug 11, 2026

No incidents reported.

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